I often think that parenting is akin to an extreme form of superhero training. There may not be any kryptonite involved (and I’ve yet to encounter any infinity stones) but daily survival has, nonetheless, been known to present its own challenges with everyone’s wellbeing (especially mine) frequently left hanging (rather precariously) in the balance.
However, even the most stressful of mornings (when the relatively straightforward task of leaving the house as a family unit, suitably equipped for the day with one’s sanity broadly intact) has nothing on the abject horror of the ‘in-tray exercise’!
Yes, with one foot firmly seated in middle age (and the other desperately seeking a new and exciting chapter) I finally came up against this veritable instrument of cognitive torture. And I have to admit that I was more than willing to wave the white flag of surrender just a few short minutes later!
For those of you who haven’t yet had the ‘pleasure’ of such an experience, let me attempt to give you an indication of what to expect.
Now obviously, my little Pandora’s (In)Box was full of school-based scenarios – the likes of which (if they were to occur simultaneously on a Monday morning as suggested) would literally require the help of the ‘Avengers’ and the ‘Justice League’ combined in order to demonstrate even a modicum of managerial supremacy – but if you can imagine apocalyptic levels of employee, client, or customer dissatisfaction, coupled with a lack of resources and wholly unrealistic deadlines, then this should prove universally relevant!
In just 30 minutes one is required to ‘solve’ a seemingly near exhaustive list of ‘problems’, ranking them in order of priority and explaining what course of action should be taken. Simple, right?
Because for every choice that you make, you are basically providing your future employer with a Velux style window to your soul, laying bare your capacity (or otherwise!) for compassion, logic, and leadership. And the final straw here, is that your line manager will almost certainly be ‘unavailable’ to lend any support to this fire-fighting exercise, and your future colleagues are apparently representative of the very small percentage of the population for whom physical or mental impairment should really have rendered them unemployable – and thoroughly deserving of every benefit going!
The final twist, of course, is that (having prioritised the immediate safeguarding concerns of any pupil who has been hypothetically placed in your care; having dealt with any pressing staffing shortages; having provided pastoral support to a distressed team member; having prepared the necessary academic data for a governors’ meeting; having written a captivating article for the newsletter; having responded to a parental complaint; having disciplined a junior member of staff and having referred a parent back to the school’s policy on the administering of medication) your own child is apparently in need of urgent help too.
What to do now? Where exactly should your own ‘flesh and blood’ rank in all of this? I mean, if you deal with your own son / daughter ahead of a school issue, then there’s a strong chance that you will be inviting criticism along the lines of
a) not being very dedicated to your job or
b) failing to take your professional responsibilities seriously.
Then again, to ignore your own child’s ‘cry for help’ paints you in a rather unfavourable light too – not to mention lining you up nicely for a child protection concern that is frankly a little too close to home!
Thirty minutes later, I left the confines of that tiny office a mere shadow of my former self.
My head was literally throbbing with the strain of trying to deal with such a kaleidoscope of child-related chaos; the academic data had been delegated to possibly the only other suitable senior leader (assuming that they were not, of course, amongst the previously mentioned high numbers of staff absences); my newsletter article was about as engaging as a bowl of tapioca (having managed to devote just 2 minutes and 48 seconds to it, off the back of far too much ethical and logistical deliberation) and try as I might, I couldn’t quite shake off the feeling that I had more than likely overlooked something of real significance.
In summary, I suspect that my performance was moderate to mediocre, and it was undeniably an experience that I would be in no particular hurry to repeat. However, in a humble attempt to adhere to my original analogy, I would suggest that certain qualities would be a minimum requirement – if ever (like me) you should find yourself bravely pursuing ‘in-tray utopia’…
At the very least, you should aim to exhibit the genius of Iron Man, the leadership of Captain America, the resilience of Thor and the compassion of Superman. Otherwise, prepare for the comparative ignominy of, for example, Marvel’s Jack of Hearts.